Music for retail
One brand sound across every store
In retail, music is part of the brand, just like the lighting and the shop window. A customer walking into any of your stores should recognise the same character — and it should not depend on which sales assistant is on shift or what is saved on their phone.
Tunelay gives you one schedule for every outlet, with energy that rises and falls with footfall, short announcements that duck the music automatically, and a dashboard that shows which stores are playing and which need attention.
Where store music goes wrong
The more stores you run, the less you know about what each of them sounds like.
Every store has its own playlist
Staff choose the music locally. The brand sounds premium in one store and like a gym in another.
Flat energy all day
The same tempo at ten on a quiet Tuesday and at five on a busy Saturday. Music that ignores footfall either drags or overwhelms.
Announcements are improvised
Store-closing reminders and promotions are shouted, forgotten or played from a phone, at whatever volume happens to be set.
No idea what is playing where
Head office cannot see whether a store’s music player is even on, let alone what it is playing.
Listen to this atmosphere
Moods for the shop floor
Energetic without being aggressive, and chosen so they suit a brand rather than a club.
Preview clips are added once their promotional rights are documented.
Boutique Energy
Bright indie pop and nu-disco rhythms for busy shopping hours.
- Indie pop
- Nu-disco
Samples coming soon
Easy Browse
Relaxed acoustic pop and soft electronica for quieter morning hours.
- Acoustic pop
- Chill electronica
Samples coming soon
Evening Lounge
Warm, confident grooves for late shopping and calmer evenings.
- Lounge
- Downtempo
Samples coming soon
A typical store day
Energy follows footfall. You can give weekends a different curve from weekdays.
Opening
Easy Browse
Relaxed for early visitors and staff setting up.
Lunch peak
Boutique Energy
More pace for the lunchtime crowd.
Afternoon
Easy Browse
Back to a lighter feel for slower hours.
After-work peak
Boutique Energy
The busiest stretch of the day, with a confident sound.
Times are an example — you set your own.
How it fits
How retailers use Tunelay
Group schedule, local exceptions
One weekly schedule applies to every store. A store with different opening hours or a local event gets an exception without changing the others.
Announcements that duck the music
Upload a closing-time reminder or a seasonal message and schedule it at fixed times or at intervals. The music lowers smoothly underneath, then returns.
Remote status for every store
See which players are online, when each last checked in and what it is playing — without calling the store.
Staff can help, not hijack
Sales staff can skip a track or adjust the volume within a range you set, and every action is recorded in the dashboard history.
Example scenarios
Illustrative situations to show how the product behaves — not customer stories.
Ten minutes to closing
At 19:50 every store plays your closing reminder. The music dips by the amount you set, the message plays, and the music comes back up for the last customers.
A shopping-centre store keeps longer hours
One outlet stays open until 21:00. Its own opening hours keep the music going there while the high-street stores fade out at 19:00.
A store’s player has gone quiet
The dashboard shows one player offline since this morning. Head office calls the store, and the team discovers the tablet was unplugged during cleaning.
Setup
Rolling out to your stores
- 1Add each store as a location with its own opening hours.
- 2Install the player on an Android tablet or Windows PC in each store and pair it with its six-digit code.
- 3Build one group-wide weekly schedule and add store exceptions where needed.
- 4Upload your announcements and schedule them by time or interval.
- 5Set maximum volumes and manager PINs so staff controls stay within brand limits.
Frequently asked questions
Can all our stores play the same music at the same time?
They follow the same schedule, so each store plays the same moods at the same times of day. Exact track order can differ between devices.
Can we record our own announcements?
Yes. You upload MP3 or WAV recordings and schedule them. Generated voice announcements are not available yet.
How do we know if a store’s player stopped?
The dashboard shows each player’s online status, last check-in and current playback, and flags players that need attention.
Can store staff play their own music?
No. Staff can only choose from approved moods and playlists. This keeps the brand sound consistent.
Keep exploring
Give every store the same signature sound
Tell us how many stores you run and how your days look. We’ll show you a group schedule in action.